ROB ALLEN WORKS · WINDOWFIT

Refunds & Support

Last updated: 9 November 2026

Purchase and refund handling. WindowFit purchases are charged and processed by the Merchant of Record identified during checkout and on your receipt (which may be Polar, Paddle or Lemon Squeezy, depending on the active sales channel). Refund requests are handled under the terms applicable to that transaction and mandatory consumer rights.

How to request help

If WindowFit does not install, activate or work as expected, contact [email protected] with your order reference and a short description of the problem. Do not send full card numbers or passwords.

Refunds and payments

For refund decisions, payment questions, receipts and chargebacks, consult the Merchant of Record's buyer terms and the support information provided with your receipt. Refunds are considered in accordance with those terms and applicable law. This page does not replace or reduce statutory consumer rights.

Technical assistance

Where practical, Rob Allen Works can help diagnose installation and activation problems. This does not require a customer to give up any applicable refund or consumer rights.